TELUS TV FAQ's
Why is HDTV better?
HDTV delivers brilliant, high-resolution images. With up to 10x the resolution of regular cable TV, you will see more details and enjoy a sharper picture than you would with regular cable TV. Watch your favourite shows with a true widescreen picture that delivers movies and sports that better fit the screen, providing a more intense viewing experience. Plus, enjoy rich, resonant sound through 5.1 Dolby® Digital sound.
Are all TELUS TV® channels digital?
Yes. A TELUS TV digital box receives the digital TV signal and converts it into a format that works with your existing TV. This allows you to enjoy digital picture and sound on all channels. You require a digital box for each TV to receive the service.
What do I need to experience HDTV from TELUS?
HDTV requires 3 components: an HDTV, an HD digital box and HD programming. TELUS will provide you with an HD digital box and include HD programming with every TV package. All you need is an HDTV.
Will I be able to watch digital TV on my existing TV?
Yes. A TELUS TV digital box receives the digital TV signal and converts it into a format that works with your existing TV. This allows you to enjoy digital picture and sound on all channels. You require a digital box for each TV to receive the service.
How many channels can I receive on TELUS TV?
TELUS TV offers over 400 digital channels, including over 40 in HD, a great selection of radio stations, movies, multicultural channels and more. We are continuously adding new channels. View a list of channels available in your area.
Are HD channels included in every TV package?
Yes, TELUS offers over 40 HD channels, 10 of which are included in The Essentials. You can further customize your TV package by adding more HD channels once you've subscribed to the corresponding standard definition theme pack. View a list of HD channels available in your area.
How many HD enabled TVs can I have?
TELUS TV supports up to 6 TVs, all of which can be HD TVs or a combination of SD and HD TVs
How many programs can I record simultaneously on my PVR?
You can record up to 3 live programs simultaneously on your PVR - up to 2 in HD and 1 in standard definition. With PVR Anywhere, you can schedule recordings and access recorded shows on up to 6 televisions throughout in your home.
How many recordings can I watch at the same time?
Four recorded programs can be viewed simultaneously, one of which has to be viewed on the TV connected to your PVR.
How much programming can I record on my PVR?
You can record up to 115 hours of HD programming or 295 hours of standard definition programming on your HD PVR.
If I use my PVR to pause live TV on channel 5, then change to channel 6 for a bit, can I go back to watch what I missed on channel 5?
No. If you change the channel, the live TV program that was saved temporarily by your PVR will be deleted. If you would like to watch the program again, ensure that you permanently record the program.
