5 reasons to switch to TELUS today
Over 70% of the new customers we welcome to TELUS have come from another wireless network, like Bell or Rogers. Come talk with us about the latest switch offers from TELUS. Feel free to bring your current contract or old cell phone bill and we'll do a direct comparison between TELUS and your current wireless provider.
Top 5 reasons why people are switching to TELUS:
1. Biggest selection of 3G+ phones in Canada
Since the launch of the TELUS 3G+ network in November 2009, TELUS now has the biggest selection of 3G+ phones in Canada.
2. Best 3G+ network coverage in Canada
This simply means a faster network in more places. Check out the Western Canada coverage map comparison with Rogers. With TELUS’s choice of 3 networks you have the best coverage in Canada.
3. Rate plan flexibility and clear pricing
TELUS no longer has System Access fees and their new Clear Choice rate plans make TELUS a leader in rate plans again. As an added service, Tom Harris Cellular allows you to change your rate plan twice a year without penalty*, so you can be sure your always on the right rate plan.
4. Expert and Friendly Wireless Specialists in every store
Everyone in our 22 Tom Harris Cellular retail locations and Business Solutions team is keenly interested in the wireless industry. Our team is the best in the industry when it comes to knowing how to get the most out of your TELUS service and your new phone.
5. Switch Easy Process
Tom Harris Cellular’s “Switch Easy” process makes the transition to TELUS a breeze. When you switch to TELUS you can keep your existing phone number and we’ll transfer all your address book contacts to your new phone**. We’ll also contact your current wireless provider and let them know it's over. Switching with us is a seamless process.
Plus, as an added service Tom Harris Cellular's Worry Free Promise lets you exchange your phone within 7 days or 30 minutes of airtime. Read the details here.
Talk with us today
To do a competitive comparison can take as little as 5 minutes. Visit one of our stores, email us or call to review your options with TELUS. Over 70% of the people we welcome to TELUS are from another wireless network, so you can be confident that Tom Harris Cellular will look after you.
- 22 retail locations in BC and Alberta
- Business Solutions Head Office
Phone: (250) 360-0606
- Email us with any questions:
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Frequently Asked Questions
What is Wireless Number Portability?
Wireless Number Portability allows you to keep the same mobile, home and/or business phone number when switching service providers within the same local area.
Should I cancel my existing service before switching to TELUS?
No. Your number must remain active. Canceling your service before switching to TELUS will mean you won't be able to keep your number. Please note: You may be responsible to your old service provider for any contractual requirements and applicable charges, including an early termination fee, on your old account.
However, upon transferring your number to TELUS, service for your phone number with your current service provider will be automatically cancelled.
Will I need a new phone?
To join the TELUS network you will need a new phone. We have both regular cell phones and smartphones, like Blackberry's from $0.
Can I switch to TELUS before my old contract expires?
Yes you can, however you must be aware there may be service cancellation fees. Talk to your Tom Harris Cellular representative to work out if moving to TELUS now is your best option. We have many great personal and business plans that it might be just as cost effective to do it now.
How long will it take to port my number?
Wireless to wireless porting will generally take no more than a few hours. Landline to wireless ports generally should take no more than 4 days, but could take longer. Please note: Actual processing time may vary depending on the complexity of the port and your old service provider.
* Some conditions apply. Find out more here.
**Importing address book contacts may not be possible from all phones.
