ABOUT US

Tom Harris Cellular is one of the largest, most experienced TELUS dealerships in Canada offering digital wireless voice, data, and high-speed internet services to both business and individual customers. Tom Harris Cellular also provides satellite phones, wireless signal booster solutions and wireless voice Bluetooth products to satisfy all the needs of our customers.

For any TELUS customer service enquiries contact your nearest store or email us. We will reply to your email within 1 business day. We also invite you to share your in-store experience with us via an online survey. Go to SURVEY

Our Vision

To be so remarkable that our customers will recommend us to others.

Our Mission

At Tom Harris Cellular, our goal is to be the industry leader in providing customized wireless solutions and services. We strive to exceed our customers' expectations and maintain their loyalty for a lifetime. By creating an atmosphere that encourages employee excellence, integrity, and teamwork we constantly endeavor to meet the changing needs of our customers.

Our Philosophy

The Tom Harris Cellular Philosophy is based on five areas that, we believe, are critical to business success. Those areas are: Customer Satisfaction, Financial Performance, Ongoing Improvement, Employee Enthusiasm, and Market Effectiveness. Our Philosophy holds that all are of equal importance, and we continually strive to reach a level of excellence in each area. However, in any planning or decision making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Satisfaction will always carry the most weight.

Our Commitment To You

Why should you deal with Tom Harris Cellular compared to any other TELUS dealer? The answer is simple. In addition to having the most customer-friendly and knowledgeable staff, our service is outstanding. Tom Harris Cellular is recognized as the leader in providing the highest level of customer service and support in the industry.  We are so intent on making sure our customers are 100% satisfied that we offer a Worry Free Promise that comes with every wireless device and rate plan we provide.

Our Continued Growth

Tom Harris Cellular began offering wireless services in 1987 in Nanaimo and Victoria and has since expanded to Port. Alberni, Parksville, Courtenay, Sidney, Metro Vancouver, and Calgary for a total of 20 retail locations. We are continuing to grow our powerful Business Solutions team that is dedicated to providing proactive service to our corporate customers, making Tom Harris Cellular your wireless solutions provider of choice.

The Tom Harris Cellular team is here to help make communicating wirelessly fun and easy! I encourage you to stop by one of our stores and experience it first-hand. Thank you for your continued business and support.

Greg Marriette
General Manager
Tom Harris Cellular Ltd.